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Social Relationship Management
It is a platform that allows you to obtain information in the digital field, related to your brand, product, service, image, competition, among others; so that you can analyze and establish marketing strategies, trends, sales/improvement opportunities, among others.
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THE ROAD TO SUCCESS
¿Why do customers choose SRM?
The platform that allows you to obtain information in the digital field related to your brand, product, service, image, competition, among others; in such a way that you can analyze and establish marketing strategies, trends, sales/improvement opportunities, among others.
In addition to:
- Obtain key information related to your name/brand.
- Identify my position and that of the competition.
- Increase sales opportunities.
- Better understand the customer.
- Identify improvement opportunities.
CASE
STUDY
Listen globally, around 80 million digital media.
Identification of people of influence, sentiment analysis.
SRM is the industry’s first unified social platform that offers a seamless experience across listening, engagement, content creation, community management, payment methods, and fundamental analysis of a company’s efforts in social networks.
By integrating the powerful Social Relationship Management products we offer a unified, complete and integrated social business solution. SRM is integrated with key Oracle Customer Experience (CX) applications, including marketing, service, sales, and commerce. With the critical social management tools that organizations need today, while enabling them.
to innovate and extend social networks in their companies for the future. Successful businesses will be social businesses.
- Obtain key information related to your name/brand.
- Identify my position and that of the competition.
- Increase sales opportunities.
- Better understand the customer.
- Identify improvement opportunities.
Buyer profile:
- CEO
- CFO
Industry:
- Any sector or industry.
- Listen globally, around 80 million digital media.
- Application in 31 languages.
- Advanced listening in 19 languages.
- Better understand the customer.
- Drill down on indicators.
Profit
- Increase in sales.
- Increase in customer satisfaction.
- Promote marketing strategies.
Success stories
