We provide remote review of your technological platform, through monitoring platforms and artificial intelligence agents, to maintain and ensure the proper functioning and availability of your infrastructure. This service is based on an hourly or number of cases model.
Manage your resources safely
- Maximize productivity.
- Increases effectiveness and efficiency.
- Minimize complexity.
- Availability, recoverability and issue tracking.
- Administration and maintenance of technology components.
- Proactive and remote administration, through a specialized administration team, dedicated to keeping the client’s technological platform in optimal conditions.
- We handle different virtualization platforms, operating systems, application servers, middleware, databases; regardless of whether it is on-premise or cloud.
- Application of security patches, parameterizations and software updates
- 24×7 monitoring, through an artificial intelligence engine, to ensure timely response time.
- Execution of DRP tests for managed technological components.
- Monitoring, through regular work sessions and monthly reports.